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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ignacio Montefort

July 28, 2026

5  out of  5
rating by Ignacio Montefort
"Great service from Kacie. Very helpful."
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REVA RUELAS

July 17, 2026

5  out of  5
rating by REVA RUELAS
"Had a great experience with Kacie when we went into the office. Everything was a smooth process, and she answered all of our questions. Great customer service!!"
We responded:
"Thanks so much for the amazing review, REVA! We really appreciate your support here in Mercedes. Just reach out anytime if you need us - we’re here for you. "
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Francis Barrera

July 16, 2026

5  out of  5
rating by Francis Barrera
"Excelente servicio por parte de Vilma."
We responded:
"Agradecemos sinceramente su reseña, Francis. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Mercedes! "
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Alma Cano

July 8, 2026

5  out of  5
rating by Alma Cano
"Emily and Isela were awesome I recommend them their the best service! 👍"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mercedes to know you had such a great experience with us. "
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Gasper Castro

July 7, 2026

5  out of  5
rating by Gasper Castro
"KC was quick, very comprehensive, and efficient in a timely matter. Probably took about 20 mins and provided the policy I was looking for! Way to fo KC!!!!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Teo Loya

June 26, 2026

5  out of  5
rating by Teo Loya
"Kacie was great and very helpful!"
We responded:
"Thanks so much for the amazing review, Teo! We really appreciate your support here in Mercedes. Just reach out anytime if you need us - we’re here for you. "
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Chela M

June 26, 2026

5  out of  5
rating by Chela M
"Very great service by Natalia."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mercedes to know you had such a great experience with us. "
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JOSE

June 23, 2026

5  out of  5
rating by JOSE
"Great service from Kacie! She assisted with all my questions and helped with saving on my autos! Will recommend!!"
We responded:
"Jose, thank you for the amazing review! Our Mercedes insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Rick Armendariz, your State Farm Agent 🚗🚙"
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Eme Gomez

May 1, 2026

5  out of  5
rating by Eme Gomez
"I recommend them because they have a very professional and nice staff. As soon as walk in they will take care of any questions or help that you need for your insurance.
Basically there's no waiting, right away they will help you."
We responded:
"Thank you so much for your review, Eme! We’re happy to hear you had a great experience with our professional, friendly team. Providing quick assistance and helping with insurance questions right when you walk in is exactly what we aim for. We truly appreciate your recommendation!

"
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Carmen Vasquez

April 27, 2026

5  out of  5
rating by Carmen Vasquez
"Excellent service by Natalia was able to help me with all my questions and assistance regarding my claim."
We responded:
"Thank you for the wonderful review! We’re so glad Natalia was able to assist you with all your questions and help you with your claim. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.

"
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jd smith

April 27, 2026

5  out of  5
rating by jd smith
"Professional and courteous"
We responded:
"Thank you! Providing professional and courteous service is at the heart of what we do. We’re glad you had a positive experience and we look forward to helping you again if needed.

"
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Ana Montoya

April 22, 2026

5  out of  5
rating by Ana Montoya
"Excellente servicio por parte de Natalia"
We responded:
"¡Muchísimas gracias por su excelente reseña, Ana! Nos alegramos de que haya tenido una experiencia positiva con el equipo de Rick Armendariz, agente de State Farm, aquí en Mercedes. "
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Jovita Flores

April 21, 2026

5  out of  5
rating by Jovita Flores
"Buen servicio por parte de Natalia."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Rick Armendariz, agente de State Farm."
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Alfredo DE LA GARZA

April 21, 2026

5  out of  5
rating by Alfredo DE LA GARZA
"received expectional customer service from Kacie. She did a great job explaining my coverages and did her best helping me safe. would recommend to my family and friends."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you received exceptional customer service from Kacie. She truly takes pride in explaining coverage clearly and doing everything she can to help you save. We really appreciate your recommendation to your family and friends—thanks again for choosing us!

"
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Dawson Anglin

April 14, 2026

5  out of  5
rating by Dawson Anglin
"Received outstanding service from KC & Iseema when I went to get a homeowner’s quote. I gained a lot of knowledge from them regarding a better way to structure car and home coverages…very informative and beneficial."
We responded:
"Thank you for the amazing review, Dawson! It is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Armendariz’s Mercedes Team! So glad we were able to help! 🚗🏡"
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Mary Abundis

April 6, 2026

5  out of  5
rating by Mary Abundis
"Great insurance and awesome customer service"
We responded:
"Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to all your insurance needs."
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Olga Salinas

February 24, 2026

5  out of  5
rating by Olga Salinas
"Long time customer here! But! I have never seen such knowledgeable and prompt representatives before! Thank you for all your help, Isela!"
We responded:
"Thank you for the amazing review, Olga! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sylvia Cardoza

January 29, 2026

5  out of  5
rating by Sylvia Cardoza
"A very long time customer and I love the new staff! Thank you for all your help Kacie and Isela you are awesome! I'm so happy with the service and new atmosphere!"
We responded:
"Hi Sylvia, We're delighted to hear about your experience at our Mercedes office with Kacie and Isela! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We're here for you anytime!"
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Anahi Gonzalez

January 5, 2026

5  out of  5
rating by Anahi Gonzalez
"Isela was so hopeful and informative! She was able to add my new car to my policy, send me proof of insurance, provide me with suggestions on how to save money and ideas on how to further protect my family in the future in less than 10 minutes. So impressed!"
We responded:
"Hi Anahi, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
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Magdalena Torres

December 30, 2025

5  out of  5
rating by Magdalena Torres
"I have been a long time Rick Armendariz customer and I couldn't be happier with the new staff! Very efficient, knowledgeable and great customer service! Thank you for your service, Isela! Great prompt service"
We responded:
"Magdalena, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you."
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anna adame

December 3, 2025

5  out of  5
rating by anna adame
"Very surprised with the NEW amazing staff! Wow! They are very prompt, great and know everything. I have so much peace of mind. Thanks especially to Isela! What a great representative! Thank you"
We responded:
"Anna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Armendariz’s Team—we are always here to help!"
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Andrea Elizondo

September 19, 2025

5  out of  5
rating by Andrea Elizondo
"Gracias por sus atenciones Alexis Garza"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Rick Armendariz, agente de State Farm, aquí en Mercedes. "
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Eva Zapata

September 18, 2025

5  out of  5
rating by Eva Zapata
"excelente servicio al cliente! la experiencia es muy visible! muchas gracias, Isela por toda tu ayuda!"
We responded:
"Agradecemos su reseña, Eva. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Rick Armendariz, agente de State Farm, aquí en Mercedes! "
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Maria Campos

September 12, 2025

5  out of  5
rating by Maria Campos
"Good service provided by Noemi!"
We responded:
"Thank you for your kind review of State Farm Agent Rick Armendariz’s Team. We appreciate it!"
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Ester Moreno

September 11, 2025

5  out of  5
rating by Ester Moreno
"Very polite the young lady"
We responded:
"Thank you for your kind review of State Farm Agent Rick Armendariz’s Team. We appreciate it!"