State Farm® Insurance Agent Rick Armendariz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carmen Vasquez
April 27, 2026
"Excellent service by Natalia was able to help me with all my questions and assistance regarding my claim."
jd smith
April 27, 2026
"Professional and courteous"
Ana Montoya
April 22, 2026
"Excellente servicio por parte de Natalia"
Jovita Flores
April 21, 2026
"Buen servicio por parte de Natalia."
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Rick Armendariz, agente de State Farm."
Alfredo DE LA GARZA
April 21, 2026
"received expectional customer service from Kacie. She did a great job explaining my coverages and did her best helping me safe. would recommend to my family and friends."
"Thank you so much for your 5-star review! We’re thrilled to hear you received exceptional customer service from Kacie. She truly takes pride in explaining coverage clearly and doing everything she can to help you save. We really appreciate your recommendation to your family and friends—thanks again for choosing us! "
Dawson Anglin
April 14, 2026
"Received outstanding service from KC & Iseema when I went to get a homeowner’s quote. I gained a lot of knowledge from them regarding a better way to structure car and home coverages…very informative and beneficial."
"Thank you for the amazing review, Dawson! It is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Armendariz’s Mercedes Team! So glad we were able to help! 🚗🏡"
Mary Abundis
April 6, 2026
"Great insurance and awesome customer service"
"Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to all your insurance needs."
Olga Salinas
February 24, 2026
"Long time customer here! But! I have never seen such knowledgeable and prompt representatives before! Thank you for all your help, Isela!"
"Thank you for the amazing review, Olga! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Sylvia Cardoza
January 29, 2026
"A very long time customer and I love the new staff! Thank you for all your help Kacie and Isela you are awesome! I'm so happy with the service and new atmosphere!"
"Hi Sylvia, We're delighted to hear about your experience at our Mercedes office with Kacie and Isela! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We're here for you anytime!"
Anahi Gonzalez
January 5, 2026
"Isela was so hopeful and informative! She was able to add my new car to my policy, send me proof of insurance, provide me with suggestions on how to save money and ideas on how to further protect my family in the future in less than 10 minutes. So impressed!"
"Hi Anahi, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
Magdalena Torres
December 30, 2025
"I have been a long time Rick Armendariz customer and I couldn't be happier with the new staff! Very efficient, knowledgeable and great customer service! Thank you for your service, Isela! Great prompt service"
"Magdalena, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you."
anna adame
December 3, 2025
"Very surprised with the NEW amazing staff! Wow! They are very prompt, great and know everything. I have so much peace of mind. Thanks especially to Isela! What a great representative! Thank you"
"Anna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Armendariz’s Team—we are always here to help!"
Andrea Elizondo
September 19, 2025
"Gracias por sus atenciones Alexis Garza"
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Rick Armendariz, agente de State Farm, aquí en Mercedes. "
Eva Zapata
September 18, 2025
"excelente servicio al cliente! la experiencia es muy visible! muchas gracias, Isela por toda tu ayuda!"
"Agradecemos su reseña, Eva. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Rick Armendariz, agente de State Farm, aquí en Mercedes! "
Maria Campos
September 12, 2025
"Good service provided by Noemi!"
"Thank you for your kind review of State Farm Agent Rick Armendariz’s Team. We appreciate it!"
Ester Moreno
September 11, 2025
"Very polite the young lady"
"Thank you for your kind review of State Farm Agent Rick Armendariz’s Team. We appreciate it!"
Diana
September 8, 2025
"Alexis Garza was friendly and knowledgeable . It’s always a pleasure when he helps me with my account"
"Diana, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Armendariz’s Team is just a call or email away!"
Esperanza Cuz
September 5, 2025
"Had a great experience and Noemi was very helpful and pleasant"
"Thank you so much for the 5-stars, Esperanza! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Gabby Alaniz
August 19, 2025
"Horrible service now that they changed the employees!!!!! I call and straight to voicemail. I came into the office and they're all without any clients and made me wait over 30 mins to talk to."
"Thank you for taking the time to leave this review. We regret that your experience with us was less than satisfactory, Gabby. We take every concern seriously here on State Farm Agent Rick Armendariz’s Team office, and we are dedicated to resolving any issues. Please give us a call or send us an email so we can discuss your experience further."
Nicho Cabrera
August 6, 2025
"Muy contento con el servicio de esta oficina. Vilma me ayudó a transferir mi póliza de otro estado. Todo muy facil y rápido. Super recomendados."
"Agradecemos su reseña, Nicho. Gracias por sus amables comentarios con respecto al equipo de Rick Armendariz, agente de State Farm. "
Beatriz Gomez
August 5, 2025
"Excelente servicio por parte de Vilma!"
"¡Muchísimas gracias por la reseña de cinco estrellas, Beatriz! Agradecemos mucho sus comentarios. Si en algún momento quiere hablar con nosotros sobre sus necesidades de seguro, ¡aquí estamos para ayudarle! "
Eva Ruelas
July 30, 2025
"Wow! What an thriving environment. Cozy,inviting and very attentive service. I was assisted by Isela, she was very knowledgeable and helpful. Thank you"
"Eva, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Armendariz’s Team—we are always here to help!"
noelia silva
July 18, 2025
"Muy amable y me ayudo desde principio ha final"
"Thank you for the fantastic review, Noelia! We are always here to help with your insurance needs here in Mercedes . "
Lillian Ortiz
June 27, 2025
"Vilma was rude and extremely unprofessional. She was yelling and telling me not to talk. She said that she wasn't going to help me. I've been with sate farm for 25+ years and I've never experienced such rude behavior. I go on a monthly basis and everyone was new. Hope they get back the original staff, cuz Vilma's was not setting a good example on how to treat a customer. I felt like I was arguing with a out of control juvenile."
"Thank you for sharing your feedback, Lillian. We are genuinely sorry to hear that your experience with us here on State Farm Agent Rick Armendariz’s Team did not meet your expectations. Our team is dedicated to continuous improvement, and your feedback is instrumental in helping us refine our approach."
Martin Trevino
June 13, 2025
"I've been a very a long time customer, today I experienced a different environment. Helpful, informative and very comfortable. I was helped patiently with my drive safe and save."
"Thank you for the amazing review, Martin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."